Hello,I have a bunch of questions/concerns:We were wondering what happens when we book a week and then that week turns out to be snowy or really cold, especially if that happens part way through the job? Under what conditions do you not work? Do we have to be there when the work is being done? Our roof already has snow on it and because it is metal; it is very slippery. When our metal roof was being installed, the previous owners said that the roof was exposed during a rainstorm and it caused water staining on our walls. I doubt we will get rain but will snow cause issues if you are part way through the job and it snows? Do you do it in sections so that the roof isn’t fully exposed? Would a roof that is installed in the winter be any different in performance or workmanship than a roof installed in warmer temperatures? Will the high shingle cap be adequate for ventilation? And if it isn’t, what happens if we have problems? We are just concerned that we spend all of this money and we end up with a roof that still causes us problems.For payment: I see at the bottom of the quote that you take VISA. What other methods of payment do you take? I don’t think my credit card limit goes that high so could you combine credit card and personal cheque? Does payment happen after the job is completed or do you require a down payment?We have company from Nov 29th to Dec 13th (not sure when they are leaving). Does the 13th work, or will you be available early into the new year?
Dear —,You have some very good questions in regards to the re-roofing process. There are many homeowners that rush into a re-roofing project without all the correct information. This unfortunately causes them to realize later on that something was missed, misrepresented, or simply should have been discussed.With respect to how weather affects the shingle process with your home, more specifically in your instance , how winter roofing affects the shingle application. We have an off-site section of our main website that provides information regarding how to shingle a roof. This also details some examples of completing this type of project during the winter months.Now with winter weather, especially the bitter cold or periods with large amounts of snow, this can push our crew schedules back across the entire company. Although with that being said, the winter can actually be a better time to complete a re-roof project as we don’t have to worry about the rain.However, winter shingle application can only be completed with if the temperatures stay above -18 C or better. Applying shingles at temperatures below the shingle manufacturer’s recommendations can void your warranty. Most manufacturers mandate installations above -18 C.The perfect temperature for re-roofing shingles or the actual process of the shingle application is -10 to +10 C. Shingling is best done when it is not too cold as shingle nail blow-through occurs with brittle shingles (leading to shingle blow-offs when high winds come). Nail guns don’t fire properly in the extreme cold, and roof nails may not sit flush as the ice on the shingles may hinder the nails from sinking into the shingle and roof deck correctly. This is only one example of the various problems that could arise.In continuation to the temperature, it is also preferred for it to be not too hot. If the temperature is too hot, this also causes damage to the shingles due to them cracking underneath our roofers feet. So the idea is to pick a week that has moderate temperature. We prefer late fall, winter, and early spring, yet with moderate temperatures preferably between -10 and +10 c. The snow on the roof is not an issue at all with re-roofing (unless it’s really extreme) as we close up what we work on everyday with the use of proper roof tarps, and if required, roof connections, etc. Sections of the roof are done one-by-one.With regards to your roof venting and/or antic ventilation, proper roof or attic ventilation is more specifically assessed when the old roof material is removed (air intake at the roof soffit, air exhaust at the roof vents and/or ridge venting). If the roof’s ridge vent allowance at the peak is not appropriate, our roofers will cut back a half or full inch or whatever is required from the roof sheathing that meets at the peak.The truth is that we guarantee our roofing workmanship for the lifetime you own your property. We have a proprietary shingle application method that enables us to do this. However, we do see some instances where condensation issues in the attic or roof system continue post re-roof. No roofer, building envelope consultant, or engineer that I have met or roofed with know for sure what will happen, and no roofer can honestly guarantee that roof or attic condensation will not be a problem after the re-roofing is complete.When our crews have completed the re-roofing there will be no leaks. The workmanship, roof application methods, and our exclusive specifications are guaranteed to be the best you can get in the roofing industry. The roof ventilation will be installed directly to code, and the roof shingles will be of a very high quality (search our blog for Malarkey, for example).One consideration to keep in mind is the fact that roof or attic condensation can be caused by a plethora of building envelope scenarios. There are several roofers that leave potential customers feeling at false ease prior to starting a re-roof. They do this in an attempt to mitigate issues that may arise with condensation in the future.
Now in regards to payment for your re-roof, we do honour all credit cards and cheques upon completion. We do not take a deposit prior to the start of a re-roofing project . When the work is complete and you are completely satisfied, we then request payment in full.A final note to scheduling your re-roof, we have a lot of flexibility from December 15 to February 15 each season. We can work around your schedule.Thanks again for the great questions. Should you have any more, do not hesitate to contact us again.
The Roofers at GRS
General Roofing Systems Canada (GRS)
24 Hour Emergency Roof Repair: Call +1.877.497.3528 toll-free.
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